Orders are delivered within 2–4 business days (we always do our best to dispatch them as quickly as possible).
Household appliances are delivered within 3–5 business days by courier only.
Delivery is available within Latvia (delivery to other countries is possible by separate agreement).
Standard delivery of goods ordered from the online store is provided by SMARTPOSTI, DPD and Venipak courier services to the address specified by you or to SMARTPOSTI / DPD / Venipak / LP EXPRESS parcel lockers.
Free delivery to SMARTPOSTI / DPD / Venipak / Omniva / LP EXPRESS parcel lockers for orders over €35.
Free delivery by SMARTPOSTI / Venipak courier to the address specified by you for orders over €35.
Free delivery by DPD courier to the address specified by you for orders over €40.
Standard delivery to SMARTPOSTI / DPD / Venipak / Omniva / LP EXPRESS parcel lockers for orders from €20 to €35 — €1.90.
Standard delivery to SMARTPOSTI / DPD / Venipak / Omniva / LP EXPRESS parcel lockers for orders up to €20 — €2.90.
Standard delivery by SMARTPOSTI / Venipak courier to the address specified by you for orders up to €35 — €3.90.
Standard delivery by DPD courier to the address specified by you for orders up to €40 — €4.50.
Delivery of Goods Ordered from the Online Store to Other Countries
Standard delivery by SMARTPOSTI (GLS) / DPD courier — €20, free delivery for orders from €70.
Cyprus, Ireland, Belgium, Bulgaria, Denmark, Greece, Spain, Italy, Croatia, Poland, Luxembourg, Malta, the Netherlands, Portugal, France, Romania, Slovakia, Slovenia, Finland, Hungary, the Czech Republic, Sweden.
For information about delivery costs for wholesale orders to foreign countries, please contact us by email at [email protected]
Order Pickup from the Store
Orders can be collected free of charge from our store at: Klaipėdos g. 3, Vilnius.
Please collect your order within 1–7 days after receiving the email confirming that your order is ready. If you are unable to do so within this period, please contact the store to agree on another pickup date.
The buyer is obliged to collect the ordered goods within the agreed or reasonable period in accordance with Article 6.205 of the Civil Code of the Republic of Lithuania.
Uncollected Orders
The buyer is obliged to collect the ordered goods within the period agreed with the seller or within a reasonable period in accordance with Article 6.205 of the Civil Code of the Republic of Lithuania.
If the buyer fails to collect the order without a valid reason, the seller has the right to:
- store the order for no more than 7 business days if store pickup was selected;
- resend the order only after the buyer has paid the cost of repeat delivery;
- refuse to refund the money paid for the order if, due to the delayed collection of the goods, their quality has deteriorated and the goods have become unsuitable for further sale (for example, during periods of very high or low air temperatures, the buyer must collect the parcel from the parcel locker on the first day of delivery, as longer storage may negatively affect product quality).
Additional Delivery Information
The minimum order amount is €10 (the final amount after applying discounts). If the order amount is less than €10, an additional €3 packaging fee will be charged.
Please choose the delivery method responsibly during periods of very high or low air temperatures, as this may negatively affect product quality.
In the event of a large number of orders, delivery times may be extended.
Attention: please check the condition of the packaging when receiving the goods. If you notice any damage, be sure to report it when receiving the shipment and prepare a damage report in free form. If damage to the packaging was not recorded upon receipt, the shipment will be considered to have been delivered in proper condition, without damage.
If any goods are missing from the parcel or the packaging appears to be damaged, please inform us by email at [email protected]. For more information, please see the “Returns” section.